Set up feedback criteria

Recommended Reading

Before diving into this content, it might be helpful to read the following:

• Conceptual guide on tracing and feedback
• Reference guide on feedback data format

Feedback criteria are represented in the application as feedback tags. For human feedback, you can set up new feedback criteria as continuous feedback or categorical feedback.

To set up a new feedback criteria, follow this link to view all existing tags for your workspace, then click New Tag.

Continuous feedback

For continuous feedback, you can enter a feedback tag name, then select a minimum and maximum value. Every value, including floating-point numbers, within this range will be accepted as feedback scores.

Categorical feedback

For categorical feedback, you can enter a feedback tag name, then add a list of categories, each category mapping to a score. When you provide feedback, you can select one of these categories as the feedback score. Both the category label and the score will be logged as feedback in value and score fields, respectively.